DegenCity Terms

Welcome to DegenCity Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you agree to be bound by this agreement in full. We at DegenCity operate under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, license number ALSI-202601025-FI1, and we are committed to providing a fair, secure, and transparent gaming environment for all our players.

Acceptance of These Terms

By creating an account with us, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree with any part of this document, you must not use our platform. At DegenCity, we reserve the right to amend these Terms at any time, and continued use of our services after changes are published constitutes your acceptance of the revised Terms.

Eligibility Requirements

• You must be at least 18 years old or the legal age of majority in your jurisdiction
• You must not be located in a restricted territory, including Aruba, Australia, Austria, Belgium, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, and other listed jurisdictions
• You must register only one account per person, household, and IP address
• You must provide accurate, current, and complete information during registration

Account Registration and Security

Here at DegenCity, we require all players to complete the registration process before accessing real-money games. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorized access, you must notify our support team immediately. We at DegenCity may request identity verification documents at any stage, particularly before processing withdrawals, in accordance with our Know Your Customer obligations.

Deposits and Withdrawals

Our DegenCity platform accepts a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, along with bank deposits via Swapped and gift card options. Minimum deposit amounts start from $1 depending on the chosen method, while minimum withdrawals via bank transfer are set at €15. At DegenCity, we process most withdrawal requests within one hour, though certain methods, verification steps, or the size of the transaction may extend processing time.

Withdrawal Conditions

• We do not impose a fixed maximum monthly withdrawal limit
• Large withdrawals may be paid in structured instalments at our discretion
• Method-specific limits are displayed within your account
• Network or third-party fees may apply and are the responsibility of the player

We reserve the right to request additional verification before releasing funds, and we may delay or decline withdrawal requests if we detect suspicious activity, breach of these Terms, or fraudulent behavior. Our DegenCity Casino compliance team reviews all flagged transactions carefully to protect both our players and our platform.

Bonuses and Promotions

Our welcome offer, the 7-Day 10% Cashback promotion, is credited automatically upon registration provided you make at least one successful deposit. This offer applies exclusively to net slot losses accumulated over the first seven days, with Live Casino, Game Shows, and Bonus Buy titles excluded from calculation. A maximum of $5 per spin counts toward the net loss figure used to determine your cashback amount. We at DegenCity also operate an XP rank system, rewarding wagers with instant rakeback, weekly bonuses, monthly bonuses, and rank-up rewards as players progress from Chiplet through to Ace VIP status.

All bonus funds, free spins, and promotional credits remain subject to the specific terms published alongside each offer. We reserve the right to withdraw, cancel, or modify any promotion at our discretion, particularly in cases of suspected abuse, bonus hunting, or the use of multiple accounts.

Fair Gaming and Game Providers

At DegenCity, we feature games from over 50 licensed providers, including Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, and Nolimit City, alongside our own DegenCity Originals such as Dice, Mines, Plinko, and Limbo. All games are independently tested for fairness, and outcomes are determined by certified random number generators. We do not manipulate game results, and all wagers placed through our platform are final once confirmed.

Responsible Gambling

We encourage every player to gamble responsibly and within their means. Our DegenCity support team can assist you with setting deposit limits, session reminders, or self-exclusion periods upon request. If you believe your gambling habits are becoming problematic, we urge you to contact organizations specializing in gambling addiction support, and we will cooperate fully with any self-exclusion request submitted to our team.

Prohibited Activities

• You must not use our services for money laundering or any illegal purpose
• You must not exploit software errors, bugs, or payment processing glitches
• You must not create multiple accounts to claim bonuses repeatedly
• You must not use VPNs or proxies to disguise your actual location

Violation of these rules may result in immediate account suspension, forfeiture of winnings, and permanent exclusion from our DegenCity platform. We at DegenCity reserve the right to investigate any account and take appropriate action, including reporting illegal activity to relevant authorities.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by law, DegenCity Casino and its owner, 3-102-939867 Limitada, shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, including losses resulting from technical failures, connectivity issues, or third-party payment processors.

Customer Support

Our support team is available 24/7 via live chat, email at support@degencity.com, and our Help Center. Whether you have questions about deposits, withdrawals, bonus eligibility, or account verification, we at DegenCity are ready to assist you promptly in English.

Governing Law

These Terms are governed by the laws applicable to our license issued by the Autonomous Island of Anjouan. Any disputes arising from your use of our services shall first be addressed through our internal complaints procedure before pursuing external resolution channels. By continuing to use DegenCity Casino, you acknowledge and accept the terms outlined throughout this document.